Save A Sale - UpSellit.com has the ability to launch a SMARTagent chat window to engage the customer when they abandon your shopping cart or order form.  The SMARTagent can answer any questions or concerns the customer has while also offering that customer a new incentive to buy – a discount, free shipping, etc.  When the customer is reengaged and agrees to make a purchase, the SMARTagent will provide him/her with a link back to your order page.  Historically, our clients have seen an increase in sales between 5-20%.

With UpSellit’s SMARTagent technology we have increased our sales 20%!

Joey Speakes - Director of External Marketing MyInks.com

Save A Lead/Registration - UpSellit.com can launch a SMARTagent chat window to engage the user when they abandon your lead or registration form.  SMARTagent will answer any questions or concerns the user has and address reasons why the user initially chose not to fill out the form.  When the user is reengaged and agrees to fill out the form, the SMARTagent will provide him/her with a link back to your landing page.  Historically, our clients have seen an increase in number of qualified leads generated of between 7-20%.

We have been working with UpSellit.com since February 2007 and the results have been amazing.  UpSellit.com is a great partner to have; we would recommend them to anyone looking to grow their online sales!

Javier Barragan – Director of Marketing Date.com

Up-Sell and Cross-Sell can launch branded chat windows either in the shopping cart or on the order confirmation page.  The SMARTagent will thank the customer for his/her order and gently segue into the up-sell of additional complimentary product(s) and/or accessories.  E-marketers, which utilize our up-sell and cross-sell technology, have shown 2-5 times improvement in sales versus static offers.

Revenue Enhancement has the capability to launch a branded flash chat window on the order confirmation page.  The SMARTagent will first thank the customer for their order and proceed into a chat about one of UpSellit.com's marketing partner products.  This is an excellent way of producing additional revenue.  Our clients have reported ECPM’s of between $1,000-$2,500 of incremental revenue. 

Interactive Chat Ads UpSellit.com takes your traditional banner advertising to the next level by incorporating our SMARTagent chat and instantly connecting with your customers.  This feature allows you to customize the advertising experience on a one on one level however you see fit.  There is no faster way to interact with your potential customers than our Interactive Chat Ads.

Advantages of Interactive Chat Ads:

• Rich media ad units with UpSellit.com's chat technology
• Ability for marketers to hold customized interactive chat sessions with their audience
• Increases brand awareness and interaction
• Receive valuable brand and product feedback via our real-time client reporting interface.
• Ability to request and collect information via the chat interface
• Allows users to interact with your brand with minimal disruption to their surfing experience
• Does not require any additional rich media licensing

Proactive Chat:  A proactive chat request allows your company to invite a website visitor into a chat without them performing any action.  Once you assess they need additional assistance to their visit, you may prompt them to a chat.  Here, they are greeted by a friendly notification of the chat.  The notification works through pop-up blockers and is cross browser compatible.

With UpSellit.com's Proactive Chat, you can create custom proactive pop-ups for different pages of your web site, such as a pop-up for general questions about your web site, various types of pop-ups you would like to use as promotional coupons (10% off, free signups), etc.

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