Abandonment Survey

Dynamic Surveys adapt to your user and build loyalty.

UpSellit's Dynamic Surveys reduce site abandonment using a sophisticated question logic technology that reacts to consumer responses in order to provide the most relevant user experience and to achieve specific campaign goals. With complex decision trees and strategic messaging, Abandonment Surveys effectively deliver quantitative visitor feedback while reinforcing brand value, addressing purchase concerns and directing consumers back to the product or information they needed. As with all of UpSellit's solutions, Abandonment Surveys are completely hosted, managed and optimized by UpSellit with client review and approval every step of the way.

Engage non-customers in a mid-abandonment survey.

The Abandonment Survey is a new solution in UpSellit's suite of site abandonment solutions, but the technology used for successfully engaging site visitors mid-abandonment has been refined with SmartAgent® automated chat since 2005. Just like the SmartAgent® solution, clients are able to set a wide range of complex business rules that can trigger unique, targeted campaigns or simply ignore specific traffic segments. Some of the most popular business rules for determining which survey to launch and whether or not to launch a survey at all are dictated by:

Why Upsellit?

Learn why your visitors are abandoning with zero risk!

UpSellit's Abandonment Survey provides businesses with the rare opportunity to learn why their site abandonment rates are higher than expected. Client-side implementation takes a matter of minutes and Dynamic Surveys begin collecting valuable non-customer insight instantly all on a 100% pay-for-performance pricing plan. Fill out our form below to get started: